How can we help?

It means we are still building it, in the open, with real rooms playing on it. Three things follow from that. A free plan is available during beta, and people joining a game never pay; school and educator use follows the separate Otiya for Schools offer. We also ship regularly, so something you used last month may look a little different. And occasionally something breaks, which is the part we need you for. Every report comes straight to the team and it is the fastest way anything gets fixed. There is a Send feedback link in your account, one at the end of every game, and one on any error message.

No. To join a quiz somebody else is hosting you need nothing at all: no app, no account, no card. Open the link or scan the QR code, pick a nickname, and you are in. You only need a free account to create, save and host your own quizzes.

Three ways, and they all reach the same room. Scan the QR code on the shared screen, tap the link you send them, or type the five character game code at otiya.xyz. Use whichever suits the room: QR for people sitting in front of a TV, the link for a group chat, the code when somebody is reading it out.

Any phone, tablet, laptop or desktop with a web browser. Nothing to install. The host usually puts the shared screen on the biggest display in the room, a TV, a projector or a laptop, and everybody else answers on their own phone.

No download is required. Otiya runs in the browser. Otiya Kids can also be added to a phone, tablet or computer as an optional installable web app for a more app-like launch, but the browser version remains the main experience. Once Otiya Kids has opened with a connection, every topic plays offline.

Open otiya.xyz/play. Everyone gets a Daily challenge from the same mix of topics, ten questions with just ten seconds each, and faster right answers score more. There's also the Sunday Showdown, a live game every Sunday evening, challenge links you can send to anyone, and live games against your friends.

No, if you are 18 or older. Pick a username, confirm you are 18 or older and play as a guest on that device. A free account (for adults, 18 and over) lets you play from any device.

Add them by username in Play online. When a friend is online, tap Play and they get an invite. You both answer the same five questions at the same moment, then see who won. You can also send a challenge link that works even if they are not on otiya yet.

Open the menu next to their name and choose Report or Block. Blocked players cannot find you, add you or invite you. We review every report and can replace a username.

Pick a ready-made pack, write your own in the builder, or name a subject and let otiya AI write one. Then open the room, put the shared screen where everyone can see it, and share the code. You control when each question starts and when the answer is revealed.

Yes. Share your screen on Zoom, Google Meet, Microsoft Teams or any call that has screen sharing, and everybody answers on their own phone wherever they are. It works the same as being in one room.

During beta a Free account covers up to 50 players in a live quiz. The plans page shows what Starter, Pro and Team include. Schools use Otiya for Schools, which is free during the school beta.

Yes. Open it in the builder and change anything: the questions, the answers, the order, the timing. Your edited copy is saved to your account and the original pack is untouched.

Every question has a Report this question link during play. Use it. Reports come straight to us and are the fastest way a bad question gets fixed, so please do not assume somebody else has already flagged it.

Yes, and it is free for everyone while Otiya is in beta. In the setup sheet, before the room opens, choose how many teams you want, from two up to six. You can rename them if your room already calls itself something, houses in a school or departments at work, and a blank name keeps the colour. Teams play towards a podium finish, so they switch off when you choose Celebrate together. After beta, playing in teams will be on Pro and above.

By default Otiya places them as they join, always onto one of the smallest teams. If you turn on Let players choose their team in the setup sheet, players pick a team in the waiting room and can change it until the game starts, and anyone who leaves it goes onto one of the smallest teams. If somebody's phone drops out and they come back, they return to the team they were already on, and any points they had are still there.

Normally it is the total of everybody on it. If the teams end up different sizes, and one has more than one player more than another, scoring switches to each team's average instead, so a team cannot win just by being bigger. The board says which of the two is being used at the time. Individual scores carry on exactly as they always do, and the leaderboard underneath is unchanged, because personal score is what makes people try.

On the reveal after each question and on the leaderboard between questions, as bars across the top of the host's screen, and again on the podium at the end. Nothing appears while a question is actually running, because that screen is busy enough. On a player's own phone you see which team you are on rather than the full bars, since the room is watching the host's screen.

Who is playing, when a question ends and how the game finishes. End early when everyone answers moves on as soon as all the answers are in. Always use the full timer waits for the clock. Either way a question never runs past its timer, so a player who leaves never holds anyone up. Then pick a top 3 or top 5 podium, or Celebrate together for one shared room score with no ranking.

Two question types you can add in Quiz Studio. Put in order: type three to five items in the right order, and players see them shuffled, tap them into place and lock in. Word cloud: players type a word or short phrase, and at the reveal the answers fill the screen, sized by how many people gave them. A word cloud scores nothing.

Yes. When the game ends, open Results on the host screen to see the % right for each question, who finished and the questions worth revisiting. Download a CSV, or tap Copy summary to paste a short summary into a message. The summary never names a player. Players' phones never see results.

Choose English, French, Spanish or Portuguese from the language menu. Templates, the join screen and the game screens switch too, on each person's own device. Quiz content and names stay as written.

You name a subject and it writes the whole quiz: the questions, the answer options and the correct answer. You then review what it wrote and drop anything you do not want, so nothing goes into your quiz without you seeing it first.

Yes, if you would like to. Attach a PDF, up to 4MB, and it writes questions from what is inside that document. A handout, a report, a set of revision notes, a training deck. PDF only for now, so convert a Word file before uploading.

otiya AI is the one part of Otiya that costs us money on every use, so it is limited to signed-in people with a confirmed email address. That keeps it available and free for everyone.

Yes, there is a daily limit per account, and it resets every day at midnight UTC. If you reach it you will see a message saying so. It is set generously enough that ordinary use will not reach it, and if you are regularly running out, tell us what you are doing and we will look at it.

Read it first. AI gets things wrong, particularly on very recent events, local details and anything where the answer is disputed. That is exactly why the review step exists and why nothing is added automatically. For a classroom or anything with a prize on it, check the answers yourself.

English, French, Yoruba, Hausa, Igbo, Swahili, Spanish, Portuguese, Bengali, Dutch, German, Hindi, Igala, Italian, Polish, Somali, Ukrainian, Urdu, Welsh and Zulu. Choose one before you ask. New languages are in beta; Igala is experimental. Review the draft before using it. You can change its suggested title in Quiz Studio.

Occasionally the service behind it is busy or we have paused it for maintenance. You will see a clear message when it happens, and it is usually short. Ready-made packs and the builder keep working throughout.

A shared space where your team keeps quizzes and prize draws. Everyone signs in with their own account, so nobody shares a password. Workspaces come with Team, for up to five hosts, and with Otiya for Schools.

Open your workspace, go to Team and choose Invite someone, then pick their role. We email them an invitation. They sign in or create an account with that address, confirm it and accept. You can resend or cancel an invite from Team.

Owners and admins manage people and settings. Members create, edit and host quizzes. Viewers can see shared quizzes and insights, but can't edit or host. Settings shows exactly what your own role allows.

Yes. In Quiz Studio, under Who can see it, choose Only me and people I choose, then tick the colleagues who can edit and host it. Owners and admins see the title only. Players never need access to play it.

Yes, on quizzes saved to a workspace. Add the name in Quiz Studio under Sponsor or partner, and it shows in the lobby and on the podium.

In the workspace library, choose Delete on the quiz. Anyone who can edit can delete a shared quiz; a private one can be deleted by the person who made it or an admin. To leave, open Settings and choose Leave. The owner hands over ownership first.

Ages 3 to 12. The early learning games for ages 3 to 5 are read aloud, so no reading is needed. The quizzes for ages 6 to 12 have questions, reading level, pacing and sounds built for that range.

Otiya Kids is free for families. Schools, teachers and other education settings use Otiya for Schools, with educator and Inclusive Live tools, free during the school beta.

No. No account for the children at all, and we do not ask them for personal details. A grown-up runs the session on one shared device and the children take turns. Nobody has to register to play Otiya Kids, and there is no limit on how many games a family plays.

For families and small groups, Otiya Kids can run on one shared device passed between children. In schools, Inclusive Live lets learners join the same room on their own devices while private Play Profiles change presentation support without exposing a SEND label to the teacher.

Yes. Open Otiya Kids once with a connection and every topic then plays without the internet on that device, in the browser or as an app added to the home screen. The top of the Kids page tells you when it is ready to play offline.

Schools join Otiya for Schools, free during the school beta. Apply on the beta page; once a school is approved, the school receives a School & Education workspace with educator roles, shared content, Classes / Groups and Inclusive Live settings. Homework and sharing to Google Classroom and Microsoft Teams are part of it too.

No. Learners join a live room with the normal game code, link or QR. The school workspace is for adult educators and does not require a pupil roster. Homework works the same way: pupils open a link or type a code, with no account.

No. In Inclusive Live, Play your way preferences stay private to the learner's browser. The host sees the normal game participation data. It never shows a SEND label or a list of accessibility preferences.

It removes speed as the scoring advantage so a learner is not given extra processing support and then penalised for using it. The teacher can still choose traditional speed plus accuracy when that suits the activity.

In your school library, choose Set as homework on a quiz. Add a title, an optional due date, a timer if you want one, and Inclusive support. Share the link, code or QR, or send it straight to Google Classroom or Teams. Pupils pick a nickname and answer one question at a time; answering the last question hands it in, and they see the right answers after that. You see who handed in and which questions to revisit, and you can close it at any time.

Yes, on the same device and browser. On a different device they would start again.

Any school quiz without Put in order, Word cloud or Map round questions. Those formats are for live games for now.

In a school game, the waiting room has Google Classroom and Teams buttons that share the join link. Homework has the same buttons when you share it. After a game, Copy summary gives you a short class summary to paste, and it never names a pupil.

No. Otiya does not diagnose, infer a condition or create a clinical SEND profile. It adapts presentation around practical preferences such as read aloud, fewer choices, clearer wording, movement and pace.

AI is optional. A teacher can ask Otiya to generate questions or review a quiz for inclusive barriers. The teacher sees and approves proposed adaptations before they are used. Existing quizzes are not automatically sent for inclusive AI review.

Open otiya.xyz/schools/readiness for the current data-flow, access-control, AI and procurement-readiness summary. The school demo at otiya.xyz/schools/demo shows the classroom model, and otiya.xyz/accessibility explains the current beta accessibility status and known limits.

Not yet. We have built in keyboard access, clear focus, reduced motion, reflow and larger touch targets, and we test them regularly. We haven’t had an independent WCAG audit yet. You can see where we are at otiya.xyz/accessibility.

School workspaces include a Pilot tab. School staff can define the pilot aim, record the cohort stage and school contact, complete the launch pack, schedule kick-off and review checkpoints, collect structured educator feedback, log accessibility or classroom findings, review aggregate room-level participation and copy a school-level evidence summary. Otiya asks staff not to enter pupil names, diagnoses, EHCP details or medical information.

Yes. In a School & Education workspace, choose Practice rehearsal in the live-game setup. The room uses the real Otiya Live and Inclusive Live experience, but it is marked as a rehearsal and excluded from the school's pilot evidence metrics. Use Real pilot session when the school is ready to collect evidence.

Only when the school records appropriate school-level permission. The pilot workspace distinguishes anonymous and named school permission, and neither option authorises pupil names, photos, quotes or identifiable child stories; those would require separate appropriate approval.

Picking a winner in front of people, so everyone can see the choosing is fair. Raffles, giveaways, deciding who goes first, choosing a name out of a hat.

A spinning wheel, best for smaller groups where every name fits. A name reel that rolls through entrants. Cards that flip over. And a drum that tumbles and draws. They all pick the same way; choose whichever suits the room.

Either type or paste the list yourself, or share the room and let people enter themselves with the same code, link or QR.

Not while Remove winner from pool is on, which it is unless you turn it off. A drawn name then leaves the pool, so multiple prizes go to different people. Turn it off when every name should stay in for every draw.

Yes. Solo play works on its own, with no code and nobody else needed. Pick a ready-made pack or have otiya AI write one for you.

No. Solo scores are not saved. Each round shows your score and the questions worth another look, and the next round starts fresh.

The Free plan remains available during beta and players never pay to join. Starter, Pro and Team are being prepared; use Notify me on the plans page to hear when they open. Otiya Kids is free for families, and schools use Otiya for Schools, free during the school beta.

No. There is no card required to create an account or to host during beta.

To change your password, open My account and choose Email me a password reset link. If you cannot sign in, use Forgot password on the login screen. To change the email address on your account, contact us at hello@otiya.xyz and we will update it for you.

Check your spam or promotions folder first, since that is where it usually is. If it is not there after a few minutes, try the resend option, and check the address for a typo. If it still does not arrive, contact us and we will sort it manually.

Yes. In My account, choose Delete my account and send the deletion request. Our team removes your account and the quizzes saved to it, and we confirm by email within a few days.

Codes are five characters and are case insensitive. They use letters and the numbers 2 to 9 only, with no O, 0, I, 1 or L, so there is nothing to mix up. Codes also only work while the room is open, so if the host has finished the quiz or closed the room the code stops working and they will need to open a new one.

Get them to open the link fresh rather than reloading an old tab, and check they are not on a network that blocks things, which happens on some office and school wifi. Failing that, a different browser usually settles it.

They can rejoin with the same code and nickname and their score comes back with them. A brief connection loss does not end their game.

The shared screen leads and the phones follow it, so give it a moment. If it persists, reload the shared screen: the room stays open and players stay in it.

Check the sound button in the corner of the screen, then your device volume, and remember that phones on silent will not play anything. Sound is not needed to play, so it is worth carrying on and fixing it afterwards.

Try turning the phone to portrait and reloading. If something is genuinely broken, tell us which phone and which browser, because that detail is usually what makes it findable.

For somebody just joining a quiz, only the nickname they choose and their answers for that game. We do not ask players for an email address, a phone number or anything else, because they never make an account.

Otiya for kids asks children for nothing at all. There is no account, no name required beyond what a grown-up types, and no way for a child to be contacted through it.

Personal quizzes are yours alone. People see the questions only when you host a room or share it with them. A quiz saved to a workspace can be seen by everyone in it, unless you make it private to you and the people you choose.

The privacy policy and terms cover it properly, and they are linked in the footer of every page.